Privacy policy

 

ROSELAND INC. PRIVACY POLICY

Last Updated: June 12, 2026

Roseland Inc. ("Roseland," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit roselandusa.com (the "Site"), place an order, communicate with us, or otherwise use our services (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" refer to any customer, website visitor, or other individual whose information we collect through the Services.

COMPANY INFORMATION

Roseland Inc.
255 Canal Street, 3rd Floor
New York, NY 10013

Email: support@roselandusa.com
Phone: (917) 397-2754

If you have questions regarding this Privacy Policy or would like to exercise any privacy rights available to you under applicable law, please contact us at support@roselandusa.com.

INFORMATION WE COLLECT

We may collect the following categories of personal information:

• Contact Information, including your name, email address, telephone number, billing address, and shipping address.

• Order Information, including products purchased, order history, transaction details, and customer service communications.

• Device and Usage Information, including your IP address, browser type, device information, operating system, referring website, and interactions with our Site.

• Marketing Information, including your email preferences, interactions with marketing emails, abandoned cart communications, and advertising engagement.

HOW WE COLLECT INFORMATION

We collect information:

• Directly from you when you place an order, subscribe to emails, contact us, or otherwise interact with our Services.

• Automatically through cookies, analytics technologies, pixels, and similar tracking technologies.

• From service providers and business partners that help us operate our business.

ANALYTICS, ADVERTISING, AND MARKETING

We use third-party tools and advertising platforms to understand website usage, improve our Services, and market our products. These may include:

• Google Analytics
• Google Ads
• Meta Advertising Platforms (Facebook and Instagram)
• Pinterest Advertising
• Klaviyo

These providers may collect information regarding your interactions with our Site and advertisements using cookies, pixels, and similar technologies.

We may use this information to:

• Measure website performance
• Improve customer experience
• Send marketing communications
• Display relevant advertisements
• Analyze advertising effectiveness

EMAIL COMMUNICATIONS

We may send:

• Marketing and promotional emails
• Abandoned cart reminders
• Post-purchase communications
• Order updates and transactional messages

You may unsubscribe from marketing emails at any time using the unsubscribe link contained within those communications. Transactional and order-related emails may still be sent when necessary to fulfill our obligations to you.

HOW WE SHARE INFORMATION

We may share personal information with trusted service providers that assist us in operating our business, including:

E-commerce and Payment Providers:
• Shopify
• Shopify Payments
• Shop Pay

Shipping and Delivery Partners:
• UPS
• Pilot Logistics
• Metropolitan Warehouse

Professional service providers, analytics providers, customer support providers, and technology vendors may also receive information as necessary to perform services on our behalf.

We do not sell personal information for monetary compensation.

DATA RETENTION

We retain personal information for as long as reasonably necessary to:

• Fulfill orders and provide customer support
• Maintain business records
• Comply with legal, tax, accounting, and regulatory obligations
• Resolve disputes and enforce agreements

COOKIES AND TRACKING TECHNOLOGIES

Our Site uses cookies and similar technologies to:

• Enable website functionality
• Remember preferences
• Analyze website performance
• Improve user experience
• Support advertising and marketing efforts

You may manage cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.

YOUR PRIVACY RIGHTS

Depending on your state of residence, you may have rights regarding your personal information, including:

• The right to access personal information we maintain about you
• The right to request correction of inaccurate information
• The right to request deletion of personal information
• The right to obtain a copy of certain information
• The right to opt out of certain targeted advertising activities

To submit a privacy-related request, please contact support@roselandusa.com.

CALIFORNIA PRIVACY RIGHTS

California residents may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

California residents may request access to, correction of, or deletion of personal information, subject to applicable legal limitations.

Requests may be submitted to:

support@roselandusa.com

We will verify your identity before processing certain requests.

CHILDREN'S PRIVACY

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

SECURITY

We implement commercially reasonable safeguards designed to protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure.

UNITED STATES ONLY

Roseland currently sells and ships products only within the United States. Our Services are intended for use by individuals located within the United States.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last Updated" date.

CONTACT US

Roseland Inc.
255 Canal Street, 3rd Floor
New York, NY 10013

support@roselandusa.com
(917) 397-2754